Helpjuice
Customizable, searchable knowledge base platform for customer support and internal docs.
Starting price$249/mo (30 users)Free trialYes
Overview
Helpjuice is a standalone knowledge base platform for customer-facing and internal documentation. It uses flat monthly pricing by user tier rather than per-agent pricing.
Pricing
| Plan | Price | Includes |
|---|---|---|
| Knowledge Base | $249/mo | 30 users, 12GB file storage; AI Suite not included |
| AI-Knowledge Base | $449/mo | 100 users, 24GB file storage, AI Suite (AI Writer, AI Search, AI Chatbot), SSO |
| Unlimited AI-Knowledge Base | $799/mo | Unlimited users, 38GB file storage, AI Suite, SSO, unlimited customization credits |
Helpjuice's pricing page shows monthly prices only. All plans include AI Article Translation (40+ languages) and localization features. A 14-day free trial is available with no credit card required, and discounts are offered for nonprofits and educational institutions.
Source: Helpjuice pricing page, checked October 20, 2026. Prices change often — confirm current figures with Helpjuice before buying.
Good fit for
Editorial analysis.
- Teams that need a dedicated, customized knowledge base rather than one bundled into a help desk
- Organizations publishing documentation in several languages
- Teams that prefer flat monthly pricing by user tier
Limitations to know
- Helpjuice counts every person with login credentials to the knowledge base as a user, which matters for private or internal knowledge bases.
- AI Writer, AI Search, and AI Chatbot require the $449/month plan or higher.
- If your help desk plan already includes a knowledge base, check whether it covers your needs before adding a $249+/month tool.
Related SaaSMood guides
- Best Knowledge Base Software
- What Is Knowledge Base Software?
- How to Structure a Knowledge Base
- Internal vs. External Knowledge Base