Document360
Dedicated knowledge base platform with AI-assisted authoring and granular access controls.
Starting priceCustom pricingFree trialNot listed on pricing page
Overview
Document360 is a dedicated knowledge base platform for public, private, or mixed documentation. It doesn't publish plan prices; pricing is quoted based on your configuration.
Pricing
| Plan | Price | Includes |
|---|---|---|
| All plans | Custom quote | Based on team accounts (editors and reviewers), workspaces, languages, SSO and security needs, knowledge base privacy model, and AI Premium Suite usage |
Document360's pricing page lists Eddy AI capabilities (including an AI writing agent and AI search and answer) as included with plans, with the AI Premium Suite and AI Chatbot as optional add-ons. It states that all plans are SOC 2 Type II compliant. Free trial details aren't listed on the pricing page.
Source: Document360 pricing page, checked October 20, 2026. Prices change often — confirm current figures with Document360 before buying.
Good fit for
Editorial analysis.
- Teams that need public and private documentation with different access models
- Organizations with security requirements such as SSO and SOC 2 Type II compliance
- Teams managing documentation across multiple workspaces or languages
Limitations to know
- No published prices, so budgeting requires a sales conversation.
- Plan-level limits and inclusions aren't listed publicly.
- The AI Premium Suite and AI Chatbot cost extra.